Available Positions
Full-Time Ophthalmic Front Office Specialist
Location: Grand Rapids, MN – Bonner Eye Clinic
Bonner Eye Clinic is seeking a friendly and detail-oriented Full-Time Front Office Ophthalmic Specialist to join our busy Grand Rapids team. We are a patient-focused ophthalmology practice known for our exceptional care and welcoming environment.
Position Overview:
As a Front Office Specialist, you will be the first point of contact for our patients, ensuring they feel welcome and supported throughout their visit. You will play a key role in scheduling appointments, managing patient check-in/check-out, handling insurance information, and assisting with administrative needs to keep our clinic running smoothly.
Qualifications:
- Previous medical office, administrative, or customer service experience strongly preferred
- Strong communication and organizational skills
- Ability to multitask and work in a fast-paced environment
- Experience with scheduling, insurance verification, or EHR systems is a plus
- Professional, friendly, and patient-centered approach
- Attention to detail and ability to maintain confidentiality
Responsibilities:
- Greet and assist patients in a professional and welcoming manner
- Schedule and confirm appointments for multiple providers
- Manage patient check-in and check-out processes
- Verify insurance information and collect copays or balances
- Answer phones, respond to patient inquiries, and direct calls as needed
- Support the clinical and administrative team with daily tasks
- Maintain accuracy in patient records and clinic documentation
- Intake faxes and schedule referrals
- Minor ophthalmic phone triaging
Schedule:
- Standard business hours: Monday–Friday, 8:00 AM to 4:30 PM
- Schedule subject to change depending on provider needs
- Clock-in and out times can range from 7:30AM to 5:00PM
- Scheduled to stay late on some evenings if patients are still present
- Ability to travel to our Hibbing location required
Benefits:
- Competitive pay
- Medical and dental insurance (no vision plans)
- 401(k) with employer match after 1 year of employment
- Federal holidays off including your birthday
- Paid time off (PTO) – Starting at 3 weeks per year, with accrual beginning upon hire
- Supportive, team-focused work environment
- Opportunities for professional growth and training
If you are passionate about providing excellent patient service and enjoy working in a collaborative healthcare environment, we would love to hear from you.
How to Apply:
Please submit your resume and a three professional references. Otherwise, please email Michaela Cleveland at mcleveland@bonnereye.com with the subject line: Front Office Ophthalmic Specialist – Grand Rapids.
Full-Time Ophthalmic Scribe – Will Train
Location: Grand Rapids, MN – Bonner Eye Clinic
Bonner Eye Clinic is seeking a dedicated and detail-oriented Full-Time Ophthalmic Scribe to join our busy Grand Rapids team. We are a patient-focused ophthalmology practice known for our exceptional care and welcoming environment.
Position Overview:
As an Ophthalmic Scribe, you will be responsible for accurately documenting patient encounters in real time, allowing our ophthalmologists and optometrists to focus fully on patient care. You will work closely with our ophthalmologists, optometrists, technicians, and the care team to ensure accurate records, smooth workflow, and excellent patient experiences.
Qualifications:
- Previous medical scribe or clinical documentation experience preferred, but not required
- Strong typing and computer skills with attention to accuracy required
- Knowledge of medical terminology, anatomy, or ophthalmology is required
- Excellent listening, communication, and organizational skills
- Ability to multitask and work in a fast-paced, team-oriented environment
- Detail-oriented with a strong commitment to confidentiality
Responsibilities:
- Accurately document patient history, exam findings, diagnoses, and treatment plans during exams
- Enter data into the electronic health record (EHR) in real time
- Support providers with order entry for diagnostic testing, prescriptions, and procedures
- Ensure accuracy and completeness of patient charts before visit completion
- Collaborate with ophthalmologists, providers, and technicians to maintain workflow efficiency
- Assist in maintaining compliance with HIPAA and clinic policies
- Required to obtain Ophthalmic Scribe Certification within 1 year of employment
- Required to cross-train and work towards Certified Ophthalmic Technician (COA) in the future
Schedule:
- Standard business hours: Monday–Friday, 8:00 AM to 4:30 PM
- Schedule subject to change depending on provider needs
- Clock-in and out times can range from 7:45AM to 5:00PM
- Scheduled to stay late on some evenings if patients are still present
- Ability to travel to our Hibbing location required (normally once per week)
Benefits:
- Competitive pay
- Medical and dental insurance (no vision plans)
- 401(k) with employer match after 1 year of employment
- Federal holidays off including your birthday
- Paid time off (PTO) – Starting at 3 weeks per year, with accrual beginning upon hire
- Supportive, team-focused work environment
- Opportunities for professional growth and training
If you are passionate about healthcare and enjoy supporting providers in delivering excellent patient care, we would love to hear from you.
How to Apply:
Please submit your resume and a three professional references. Otherwise, please email Michaela Cleveland at mcleveland@bonnereye.com with the subject line: Ophthalmic Scribe – Grand Rapids.
About Grand Rapids
Grand Rapids is located in Itasca County, home to 1000 lakes. There are many outdoor activities right out our backdoor including fishing, boating, camping, snow shoeing & numerous cross country and hiking trails. Grand Rapids has a beautiful YMCA and is home to a State of the Art Performing Arts Center. We have a highly rated school district with two brand new K through 6 elementary schools. We are home to Itasca Community College, ICC, which is our local Community College with a highly regarded pre-engineering program.
